Helping Australian SMEs stop copying information between systems, reduce manual processes, and make better use of the tools they already have.
Let's have a conversationIf your business spends too much time copying information between emails, spreadsheets, accounting systems, and chat tools — and things still fall through the cracks — you're not alone.
Most small and medium businesses rely on a growing mix of systems. Information from one needs to be used in another, and this is handled through slow, error-prone copy and paste, or through internal tools that weren't designed for the job. Enquiries are tracked manually, requests are followed up by hand, reports take longer than they should, and important details become buried in inboxes.
These issues rarely feel large enough to justify a major system change, but collectively they consume time, attention, and energy that would be far better spent running and growing the business.
Automate repetitive tasks across email, chat, documents, and business systems. Extract information, route it where it needs to go, and ensure nothing important is missed.
Tighten how your existing tools work together. Connect accounting, CRM, email, and file storage so information flows without manual copying.
Bring together information from existing sources to surface patterns that aren't visible when each system is viewed in isolation. Replace guesswork with evidence.
I'm Brooke, a senior software engineer with over 25 years of professional experience. I build bespoke software and practical automation for organisations ranging from small businesses through to medium and large enterprises.
My focus has always been less on "big IT" for its own sake, and more on the people who have to live with the systems once they're built. I'm not a large IT vendor. I don't push unnecessary platforms or subscriptions. I aim for fair, transparent pricing and prefer happy, long-term clients over maximising billable hours.
I'm based in Canberra and work with Australian businesses. This means practical, hands-on support, an understanding of local operating environments, and the ability to work directly with organisations rather than as a remote or offshore provider.
If your organisation has processes that "just take time", or small but persistent problems that never quite get prioritised, a short conversation may be worthwhile.
Get in touch